Work as Senior Analyst at Novartis | M.Pharm, MSc, B.Pharm

A global healthcare leader, Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented and performance driven people. All of which makes them one of the most rewarding employers in their field.

Post : Senior Analyst

Job Description
• Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service:
- Customer segmentation & targeting
- Field-force sizing and structure
- Territory alignment
- Incentive compensation (Plan-Design)
• Build and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function. Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc.
• Align with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and all Novartis operating procedures as per legal / IT / HR requirements
• Business Results:
- Quality KPI targets met as per business expectations
- Good customer happiness scores
• Strategy/Customer Focus:
- Internal customer satisfaction with quality of services provided.
• Capabilities & Expertise:
- Learning agility
- Pharmaceutical industry proven experience
- Market research background
- Advanced MS-office skills (MS-Excel and MS- PowerPoint)
- VBA and MS-Access knowledge will be an added advantage
- Advance analytics tool such as R/Python

Candidate Profile
• MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences
• Experience (3+ years) in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO
• Should have an understanding of Pharmaceutical business including its regulatory environment
• Strong analytical thinking with problem solving approach
• Should be customer service oriented
• Strong and proactive business results-focus, and proven track record to provide insights that increase efficiency

Additional Information
Experience : 3+ years
Qualification : M.Pharm, MSc, B.Pharm, BSc MD / MBBS / BDS
Location : Hyderabad
Industry Type : Pharma/ Healthcare/ Clinical research
End Date : 30th October, 2020