Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. Our family of world class brands have unparalleled leadership positions in some of the most demanding and attractive industries, including health care, environmental and communications. We are a globally diverse team of 66,000 associates united by a common culture and operating system, the Danaher Business System, which serves as our ultimate competitive advantage. In 2013, we generated $19.1 billion in revenue and our market capitalization exceeded $50 billion. We are ranked #152 on the Fortune 500 and, during the past 20 years, our stock has outperformed the S&P 500 Index by nearly 2,800 percent.
Post : Lead Qualification and Database Segmentation Specialist
Job Description
The incumbent will be responsible for the digital lead qualification and database segmentation and management for EMEAI region of Sciex.
Digital Lead Qualification Process:
- Directly drive and own the digital lead qualification component of the overall lead qualification standard operating process in EMEAI in order to ensure high quality lead handover to the tele qualification and (inside) sales teams
- Responsible for CRM (Salesforce.com) lead (quality) management and updates
- Manage lead routing for the region and ensure that leads are assigned correctly
- Active involvement in initiatives that improve lead quality
Database Segmentation and Management:
* Actively drive data base segmentation programs to improve EMEAI CRM contacts and account database quality
* Manage how data cleansing and appending services work together to eliminate outdated and duplicate data, and ensure account, contact and lead records have all the information & segmentation needed by sales and marketing
* Integrate with existing Market Development Managers, Business Development Specialists and Mass Spec (Inside) Sales Specialists, to drive improved and better segmented marketing programs
* Understand customer organizations by market vertical, department, function, and key workflows
* Master the basic features and benefits of the entire SCIEX software portfolio of products
* Ensuring data accuracy and completeness, and be pro-active in identifying gaps and crafting enhancements
Reporting and Data Analysis:
- Responsible for conducting in-depth data analysis and monthly reporting of key performance indicators
- Create reports and dashboards that document data coverage and accuracy, and help set goals for improvement
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Candidate Profile
- Graduate in Pharmacy/Chemistry/Life Sciences
- Minimum 3 years of work experience in Marketing or as a CRM Expert
- Proficiency in MS-Office and above average working knowledge of MS-Excel
- Proficiency in standard database sources: CRM (Salesforce.com database management and reporting), Marketing Automation (preferably Eloqua)
- Knowledge of LC/MS/MS systems will be an advantage
- Prior experience of working with marketing and sales professional will be beneficial
- Maximum Travel required ~20%
Behavioural Competencies
- Self-motivated and results oriented
- Proactive with problem solving capabilities
- Taking ownership and accountability
- Able to perform in a fast based, metrics driven environment
- Team player and excellent interpersonal skills
- Ability to multi-task, prioritize, and manage time effectively
- Demonstrates behaviours aligned to Danaher’s Leadership Anchors
Additional Information:
Qualification: B.Pharm, B.Sc
Location: Gurgaon
Reference: SCI001053
Industry Type: Pharma/ Biotech/Clinical Research
Functional Area: Lead Qualification
End Date: 10th June, 2017
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