The United States Pharmacopeia (USP) is a non–governmental, official public standards–setting authority for prescription and over–the–counter medicines and other healthcare products manufactured or sold in the United States. USP also sets widely recognized standards for food ingredients and dietary supplements. USP sets standards for the quality, purity, strength, and consistency of these products–critical to the public health. USP's standards are recognized and used in more than 130 countries around the globe. These standards have helped to ensure public health throughout the world for close to 200 years.
Post : Manager - Market Research
Job Description
The Manager, Market Research is a supervisory position within the Market Intelligence and Analysis (MIA) global function, residing within the Strategic Marketing and External Affairs team in USP India. The global MIA function is responsible for envisioning and executing primary and secondary market research projects – supporting all levels of the organization. As thought partners, MIA acts to continuously enhance quality decision making. The Market Research Manager and the team will focus in developing local or regional solutions to needs at USP India and serve as a vendor for global MIA for instrument design, fielding, and analysis. Topic areas include but are not limited to: brand identity and tracking, product user behavior and attitudes, new product/service development, market trends, and opportunities to increase understanding of our customers and business environment for the pharmaceutical, biologic, dietary supplement, and food ingredient industries.
Roles and Responsibilities
- Manages as small team of market researchers focused on design, programming, fielding, and analyzing primary market research
- Hires, trains, and mentors staff
- Ensures work products are done in a quality and timely manner for both local and global internal clients
- Models the core competencies vital to the success the MIA function, globally
- Stewards projects: develops research plans to meet business needs, consults with internal business partners, establishes and manages schedules for projects, monitors progress, to ensure results will provide meaningful and actionable insights
- Conducts primary and secondary market research (qualitative and quantitative), statistical analyses, and business intelligence to support strategic, tactical and operational initiatives as well as planning and implementation of new and potential USP products and programs
- Conducts research on key markets – with a specific focus on India, to support the development of business and marketing plans for those markets
- Identifies, researches, profiles, and monitors USP’s competitors and their product lines to provide context to decision making
- Participates in the corporate planning and new product development processes to bring external perspectives and insight into the business planning for the organization
- Collaborates with the global MIA team on research projects
- Performs other related duties as required
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Required Skills
- Problem-solving with a variety of primary research techniques and methodologies. (Independently designing, implementing, and reporting in an actionable way)
- Widespread knowledge of different interviewing and moderating techniques highly desired
- Strong communication skills: verbal, written, and interpersonal
- Ability to present statistical information to non-statistically oriented audiences
- Solid business writing skills – evidence of succinct, distilled reports, and attention to detail
- Must be able to build constructive and effective relationships in a global organization
- Online survey tools, bulletin boards, and/or focus group platforms (ex. Qualtrics, Target Audience)
- Online secondary research tools and databases
- Statistical software packages – SPSS, etc.
- Strong business acumen, analytical, and problem solving skills
- Has the ability to build and manage multiple projects concurrently in a fast-paced environment
- Must be client-service oriented
- Demonstrated ability to deal with ambiguity and cope with change
- Ability to provide individuals information so that they can make effective, timely decisions
- Demonstrated ability to prioritize tasks with minimal supervision
- Thoroughness, attention to detail, and accuracy in work products required
- MS Excel, MS PowerPoint, MS Word
Required Experience
Bachelor’s degree required. Preferred majors in market research, marketing, business, science, or related discipline. Master’s degree preferred.
A minimum of eight (8) years of experience in conducting market research. Prior experience in consumer goods, pharmaceutical, healthcare, biotech, dietary supplement, food, or related industries highly desired. Alternate combinations of education and experience may substitute. People management and development experience is mandatory.
Additional Information:
Experience: 8 Years
Location: Hyderabad, Andhra Pradesh, India
Industry Type: Pharma/ Healthcare/ Clinical research
Functional Area: Market Research
End Date: 25th May, 2017
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