Quintiles is the only fully integrated biopharmaceutical services company offering clinical, commercial, consulting and capital solutions worldwide. Our network of 23,000 engaged professionals in 60 countries around the globe works with an unwavering commitment to patients, safety and ethics — ensuring a higher level of healthcare for people. For our biopharmaceutical customers, we help them navigate risk and seize opportunities in an environment where change is constant.
Post: Program Leader (Large Transformation Program)-1314490
Job Description
The Program leader will provide leadership and guidance to a large enterprise transformation initiative.
Key responsibilities include
· Provide though leadership and guidance to global teams in delivering a large transformation initiative
· Lead Global delivery across multiple delivery centers, managing large teams
· Lead the operation team in delivering a high quality program.
· Contribute to the development and execution of the transformation solution.
· Develop operating model and infrastructure for successful scale up of the initiative
· Establish effective relationship and coordination with global stakeholders
· Meeting operational delivery targets, SLAs, quality & transformation targets
· Delivery strategies to ensure operational excellence
· People development / Retention management
· Leadership in continuous improvement and innovation
Candidate Profile
General Skills
· 15+ Years of experience
· Proven expertise in driving large scale transformation programs
· Demonstrated expertise in strategic program planning and implementation
· Domain expertise in the healthcare/pharmaceutical/CRO/BPO Industry preferred
· Very strong experience in a MNC BPO of managing a big team. Should have led a 500+ member team reporting to him / her directly.
· Looking for hands on experience in Service Delivery/Operations, Client Management, Transitions and transformation
· Exposure to P&L Management, budgetary controls for a program
· Exposure to Six Sigma, ISO, and SOX etc will be an advantage.
· Multiple client exposure on the service line would be an advantage.
· Demonstrated ability to establish collaborative relationship with formal and informal stakeholder groups to achieve program impact
· Excellent negotiation skills
· Excellent interpersonal, communication and presentation skills
· Externally focused, willingness to travel, primarily international (10-20%)
Additional Information:
Job Id: 1314490
Location: Bangalore, Mumbai
Last Date: 25th Feb., 2014
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