Founded in 1849, Pfizer is the world's premier biopharmaceutical company taking new approaches to better health. We discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for both people and animals. We also partner with healthcare providers, governments and local communities around the world to expand access to our medicines and to provide better quality health care and health system support. At Pfizer, colleagues in more than 90 countries work every day to help people stay happier and healthier longer and to reduce the human and economic burden of disease worldwide.
Post: Manager – Sales Force Automation and Territory Re-alignment
Job Description
Position Summary:
This position is responsible for executing cost effective and efficient sales and marketing operations services are available to Pfizer India commercial organization through common platforms and global processes and policies. To achieve this goal, this position must work closely with the SMS Team Lead to track Field force performance, to Design the annual incentives / awards and to manage FF deployment & SFA and enable BT to reflect our business to our current system
Core Responsibilities:
• Maintain and communicate a field force blueprint that maximizes potential for sales in any given region by distributing representatives into well-constructed territories.
• Handle day-to-day business operations that enable customer targeting, presentations and activity reporting in compliance with all local, regional and global regulatory and legal requirements.
• Manage & enhance SFA systems and make on-going improvements to meet FF needs by working with BT to ensure proper functioning of systems
• Drive usage & change mgt of SFA systems
• System administration
• Establish KPI & Metric for FF across all BUs
• Manage best practice sharing and innovation
• SFE analysis
• Sales progress monitoring &reports
• FF training on SFE process.
• Drive Business Planning and performance review process
Most Critical Behavioral Competencies or Capabilities:
• Strong customer service focus – ability to manage conflict, problem solving and strategic planning skills
• Responsive to the needs of internal stakeholders and internal customers.
• Team player – ability to operate in collaborative environment
• Inclination to Continuous improvement
Organizational Relationship:
Key Interactions Internal: Sales and Marketing team, Business Technology, Finance, Compliance, Business Analytics, Training, Sample and Promotional operations, Incentive compensation team.
Key External Interactions: Vendors and service providers.
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Resources Managed: SFA Helpdesk
Experience:
A minimum of 4 years experience in Pharmaceutical/Healthcare industry, Sales/Marketing Experience.
1 + years as first line manager and 1+ years corporate work Experience in Sales Force effectiveness and administration is preferred.
Qualification:
Bachelor’s degrees required
Post graduation (Desired)
Most Critical Technical Competencies or Capabilities:
• Project Management- This position manages multi-faceted, complex projects that have impact across customers and Pfizer. Maximize organizational effectiveness and efficiencies.
• Deliver projects in a timely manner
• Strong insights on market dynamics
• Strong strategic, analytical thinking and excellent communication skills
• Proactive, passionate, results driven & agile execution and team working
• Thorough knowledge of computer applications.
• Self motivated
• Commit to One Pfizer
Additional Information
Experience: Min. 4 Year
Qualification: Bachelor and Post graduation degree
Job ID: 991455
Functional Area: Sales
Location: Mumbai
Last Date: 02th March, 2014
TO APPLY CLICK HERE AND PUT JOB ID. AND SELECT REGION: ASIA PACIFIC; COUNTRY: INDIA;
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