Opportunity for Lead Business Analyst - at UnitedHealth Group

At UnitedHealth Group, our mission is to help people live healthier lives. To achieve this goal, we are focused on building a modern, adaptable, innovative and inclusive system of health care services.
Our scale and potential to improve health makes us one of the most visible stewards of America’s vast health care system. Entrusted with both important resources and responsibilities, we are involved on a daily basis in decision-making that has life-changing consequences for millions of Americans.

Post: Lead Business Analyst - 680739

Job Description:
- Lead discussion around business requirements and needs with the business
- Develop / establish the knowledge around the business and technical solution that supports the business
- Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate
- Organize and facilitate problem-solving discussions with business sponsors and IT Management to resolve issues requiring a focused approach to maintain project continuity
- Assess, interpret, and analyze customer needs and requirements
- Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents
- Analysis and design of Business Process Models for identified areas within an assigned project
- Actively participate in business unit related meetings
- Support the business unit officers by acting as a liaison between business unit and IT staff; share information between these two groups, facilitate communications and knowledge transfer where required
- Provide alternatives, recommendations and assistance to users, managers, and executives, related to the requirements and new business processes
- Provide assistance and support in process change planning, including the definition and design of business processes, policies, and procedures for impacted areas of the business
- Identify solutions to non-standard requests and problems
- Solves complex problems and / or conducts complex analyses
- Support application testing strategy and execution with project teams to ensure solution will meet the business objectives of the requirements
- May lead and / or mentor other associates; may assist management and / or provide recommendations for associate development, training and input for performance appraisals
- May develop company / department strategic business plans and / or action plans including identification of objectives, goals and strategies
- Facilitate requirement gathering from non-technical business personnel
- Articulate complex ideas, issues and designs to varied audiences; communicate project objectives, scope and direction to the project team; assist in educating IT staff on business vision and plan
- Work with minimal guidance; seeks guidance on only the most complex tasks

Requirements
To be considered for this position, applicants need to meet the qualifications listed in this posting.

- Required Qualification
- Bachelor’s degree and / or related functional area or equivalent work experience
- 5+ years of experience in PBM functional modules- Rx Claims, Prior Authorizations, Formulary management, Brand/Generic and therapeutic substitutions, Pharmacy Network Management, Retail/home delivery/specialty pharmacies, utilization management, drug utilization reviews, discounts & rebates management etc
- 6+ years of experience as a Business Analyst facilitating and documenting requirements (such as process flows, use cases, and / or business requirements documents) gathered from both business and IT counterparts
- 3+ years of experience is writing Business Requirement documents, USE Case Stories/USE Cases
- 4+ years of proven success in leading programs / projects through the entire life cycle
- 2+ years’ experience in RFPs, RFEs, Due Diligence, POVs POCs etc
- expert level of proficiency with Excel, PowerPoint, MS Project, and Visio

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Preferred Qualification
- Experience with Requirement Management tools
- Strong analytical skills
- Self-motivated, self-directed, team oriented, responsible, and reliable, with a positive attitude and a proactive style; must possess the ability to work in a highly variable, virtual and matrix environment
- Demonstrated ability to plan and execute project plans including work breakdown, resource estimates activity planning, resource scheduling, project administration, and status reporting
- Excellent interpersonal, written and verbal communications skills; must be able to communicate ideas and analysis in a clear and concise fashion to clients, colleagues and senior business leaders
- Ability to interact with various levels of personnel, including middle, senior, lead positions as well as various levels of management
- Ability to problem solve including prioritizing multiple tasks, priorities, projects and deadlines
- Ability to shift priorities quickly
- Skilled in authoring business requirements documents and other documentation as needed
- Knowledgeable in SDLC processes, roles, responsibilities and deliverables

Additional Information:
Location: Gurgaon
Education: Bachelor’s degree
Industry Type: Pharma / Biotech / Clinical Research