About Authors:
Nilesh Sovasia, Prof.Sanjeev Thacker, Tarun Patel
Seth G.L.Bihani S.D.College Of Technical Education,
Institute Of Pharmaceutical Science & Drug Research,
Sri Ganganagar,
Rajasthan, India
ABSTRACT
Despite a company's best efforts to design, manufacture and sell safe and reliable products, the possibility still exists that dangerously defective products may reach the customers. These products may cause accidents,leading to adverse verdicts in product liability litigations.There for Quality management of Complaints and Product recalls are essential to ensure the safety of customer.