Apollo pharmacy is a leading retail chain of pharmacy and is a unit of - Apollo Hospitals Enterprise Ltd. - Asia's largest healthcare group. Our growing Retail Pharmacy network touches lives across the length and breadth of India and we serve 150000+ customers a day. With over 30 years of retailing experience, customer-focused service and brand value our network spans out to 3000+ retail pharmacies through which we have been serving our customers for their healthcare needs 24x7.
Post : Executive/ Asst. Manager HBP Operations - Mysore
OBJECTIVE
Providing customers including health care professionals with highest standards of service pertaining to their drug needs.
JOB GUIDELINES
Financial responsibilities
• To improve and achieve sales targets of the unit set by heads of the organization
• To achieve and further improve the unit operational productivity
• To keep a control on inventory levels and ordering process according to annual budget
• To establish method of storage of pharmaceuticals to minimize expiry
• To utilize the manpower provided in accordance with the hospital approved budgetary guidelines
Customer responsibilities
• Ensure delivery of quality pharmacy service for patients and healthcare professionals
• Ensuring the dispensing of medications with clear instruction to patients
• Provides clear, understandable instructions to discharge patients in a language known to patient
• Acts as a liaison with Healthcare professionals concerning prescriptions orders, drugs and pharmaceutical details, errors and complaints.
Process responsibility
• Maintaining the quality standards as per hospital policy
• Plan, organize and supervise activities in the pharmacy according to hospital policies, standard practice of the profession and pharmacy legislation.
• Maintains established departmental policies and procedures, objectives, quality assurance program & safety.
• Ensures secure storage of costly drugs on a basis.
• Complies with pharmacy legislation and maintains all records in the center as required by the laws pertaining to pharmacy operations.
• To maintain good pharmacy services to achieve high Customer satisfaction index
People responsibility
• Takes responsibility for all pharmacy staff who report to the position.
• Provides basic department orientation to new employee and keeps the staff informed of the updates of philosophies, policies, and procedures to be followed in caring for patients and their families.
• Sanctions and recommends leave and vacation schedules for the staff
• Counsels staff on personal and work problems.
Candidate Profile
M.Pharm / B.Pharm with 3+ years of relevant experience
Additional Information:
Experience: 3+ Years of relevant experience
Qualification: M.Pharm, B.Pharm
Location: Bangalore
Industry Type: Apollo Pharmacy, Retail Pharmacy
Venue Detail:
Apollo Pharmacy
No13/2, IHX Building, Singasandra,
Hosur Road.
Bangalore 560068
Land Mark: Near Keys Hotel
Adjacent to Indian Oil Petrol Bunk.
Email : kn.apollopharmacy.hr@gmail.com
Posted by
Mayappa M N
Apollo Hospitals
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