Olefia Biopharma Limited India, We would like to introduce ourselves as one of the most rapidly emerging FMCG Company in various fields of Pharmaceutical, Cosmetics, Ayurvedics/herbals and biotech. Olefia Biopharma Limited India is one of the most dynamic organizations having its global operations in various countries.
Having its business expansion in Singapore, Australia & Paris the Company will be constantly seeking break-through that will change the face of medicines & thus we aim to provide innovative solutions by adhering to our QMS to produce the utmost quality drugs in segments of Biotech and FMCG.
Olefia will work towards achieving the planned business objectives through a combination of organic & inorganic growth strategies. Olefia is a strong believer in the business. At olefia we believe that profits are just rewards of our effort and essential for the continued success of our team.
Post: Customer Care executive
Vacancies: 4 (Female)
Products- FMCG Products like Cosmetic Soap, Cream, Hair Oil, Shampoo, Deodorants, Sanitary Pads & other products for Healthier Life, Herbal, Ayurvedic, Food Supplement, and Energy Drinks.
Job Description:
Key Responsibilities:
• People management
• Interact with customers by phone, e-mail or online chat concerning various issues.
• Supporting sales and development departments.
• Capturing and applying customer feedback.
• Preparing reports on the activities of the Customer Care department or team.
• Keeping accurate records of discussions or correspondence with customer
• Providing data and reports to help the sales team.
• To give regular feedback on market conditions, competition and other factors influencing acceptability of products.
• Efficient dealing of complaints to completion and enabling satisfaction of customer.
• Rendering useful administrative support to other members of the customer care team.
Skills:
• Should have good communication skill
• Pleasant personality
• Prior experience of back hand support is advantageous
• Capacity to work both as an individual and as a team.
• Basic computer knowledge with MS-Office
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Additional Information:
Experience: Fresher are required
Location: Noida
Education: D.Pharma, B.Pharma, BSc, or any graduation
Role Category: Product Development
Functional Area: CR
Languages: Hindi & English
End Date: 22th June, 2014
Contact Details:
Olefia Biopharma Limited
A-13, III floor,
Highway Tower,
Sector - 62,
Noida-201309,
UttarpradeshForward your CV hrd@olefia.com
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