Work for B. Pharma / D. Pharma/Any Graduate as Executive / Assistant Manager at Apollo Pharmacy

Apollo Pharmacy is a leading retail chain of pharmacy and is a unit of - Apollo Hospitals Enterprise Ltd. - Asia's largest healthcare group.
Our growing Retail Pharmacy network touches lives across the length and breadth of India and we serve 150000+ customers a day. With over 30 years of retailing experience, customer-focused service and brand value our network spans out to 1550+ retail pharmacies through which we have been serving our customers for their healthcare needs 24x7.

Post: Executive / Assistant Manager -1

Job Description
Financial responsibilities
1. To improve and achieve sales targets of the unit set by heads of the organization
2. To achieve and further improve the unit operational productivity
3. To keep a control on inventory levels and ordering process according to annual budget
4. To establish method of storage of pharmaceuticals to minimize expiry
5. To utilize the manpower provided in accordance with the hospital approved budgetary guidelines

Customer responsibilities

Ensure delivery of quality pharmacy service for patients and healthcare professionals
Ensuring the dispensing of medications with clear instruction to patients
Provides clear, understandable instructions to discharge patients in a language known to the patient
Acts as a liaison with Healthcare professionals concerning prescriptions orders, drugs and pharmaceutical details, errors and complaints

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Process responsibility

Maintaining the quality standards as per the hospital policy
Plan, organize and supervise activities in the pharmacy according to hospital policies, standard practice of the profession and pharmacy legislation
Maintains established departmental policies and procedures, objectives, quality assurance program & safety
Ensures secure storage of costly drugs on a basis
Complies with pharmacy legislation and maintains all records in the center as required by the laws pertaining to pharmacy operations
To maintain good pharmacy services to achieve high Customer satisfaction index.

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People responsibility

Takes responsibility for all pharmacy staff who report to the position
Provides basic department orientation to new employee and keeps the staff informed of the updates of philosophies, policies, and procedures to be followed in caring for patients and their families.
Sanctions and recommends leave and vacation schedules for the staff
Counsels staff on personal and work problems.
Provide monthly reports as and when required by the Account department
To participate and support in executing the stock audits
Investigates reports of incidents, medication errors and patient complaints. Resolves problems or makes recommendations for action

Additional Information:
Experience: 8-14 Years
Qualification: B. Pharma / D. Pharma/Any Graduate
Location: Kolkata
Functional Area: Trainer
Industry Type: Apollo Pharmacy, Retail Pharmacy
Employment Type: Full Time
Job Type: Regular
End Date: 20^th June, 2014