Genpact Limited, a global leader in business process and technology management services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across the enterprise. Genpact’s Smart Enterprise Processes (SEP) framework, its unique science of process combined with deep domain expertise in multiple industry verticals, leads to superior business outcomes.
Post : Senior Manager, CPM Business Analyst - Onsite in Danbury CT-ANA015374
Job Description
• Demonstrated experience in pharmaceutical / life sciences (preferred) or healthcare (at least) in the data areas of patient or HCP / HCO data, sales & marketing data, financial, or product data.
• Knowledge of patient master data concepts and principles (preferred in pharmaceutical manufacturing industry or clinical data management systems).
• Experience with the OneTrust Consent and Preference Management (CPM) system as a subject expert – collating, updating, and reviewing the data and processes in OneTrust system.
• Demonstrate knowledge maintaining data privacy templates in OneTrust CPM to ensure timely, appropriate assessments are issued and generated reports on the data held within OneTrust CPM.
• Provided support to the business with completing assessments, review and update the privacy assessment procedures (to reflect the privacy-by-design approach and any changes in data protection law) and overseen assessments by business owners.
• Experience with user management, including onboarding, roles and permissions, and troubleshooting; and experience creating guidance and trainings supporting / enabling independent use of OneTrust CPM system.
• Experience with data governance and management best practices, implementing data policies; troubleshooting and resolving data quality issues, and conducting data audits, or managing data access and permissions for data masters, or with data modeling, data security, data privacy, etc.
• Excellent written and verbal communication skills; ability to develop and deliver clear and concise documentation with demonstrable experience drafting technical documentation; strong skills drafting SOPs, work instructions, etc.
• Ability to work effectively with a variety of stakeholders, including data stewards, IT professionals, and business leaders; ability to communicate project progress and results with stakeholders.
• Experience leading a team of business analysts and demonstrate the ability to execute assignments independently; demonstrable ability to plan, execute, monitor data governance projects and to manage resources and deadlines.
• Understanding of the organization’s data landscape and data management systems, the organization's business goals and objectives to identify and assess data governance risks, to develop and implement data governance solutions that meet the needs of the business.
• Ability to focus on the smaller details whilst retaining awareness of the bigger picture.
• Active certifications in OneTrust systems highly preferred.
• Technical knowledge in terms of understanding CRMs (upstream and downstream systems connected with the consents and preferences modules).
Candidate Profile
• Bachelor’s degree in computer science, information systems, or related fields business administration· Bachelors in Comp. Sci., Information Systems, Pharmacy
• Proven years’ overall work experience (mandatory) in technical and service work areas in the healthcare industry (highly preferred)
• Proven years’ experience in data gov/mgmt. or related field (mandatory)
• Lower years of experience for Master’s degree (MSc. / MTech. / M Pharma. / MBA / related) will be considered
• Our clients prefer support to be in-office for most of the time – at least 3 days per week (every week)
• The office facility is at Bengaluru location
Additional Information
Qualification : Bachelor’s degree, Master’s degree
Location : Bengaluru
Industry Type : Pharma/ Healthcare/ Clinical research
Functional Area : CPM Business Analyst
End Date : 25th January 2025
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