Novartis looking for Senior Analyst | MBA, M.Pharm, M.Sc

Novartis has one of the most exciting product pipelines in the industry today. A pipeline of innovative medicines brought to life by diverse, talented and performance driven people. All of which makes them one of the most rewarding employers in their field.

Post : Senior Analyst

Job Description
• Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
* Customer segmentation & targeting o Field-force optimization
* Territory alignment o Incentive compensation (Plan-Design-Admin)
* Territory sales performance reports
* Activity (QTQ) performance reports
* Others SFE support
* Call plan management
* Territory action plan report
• Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
• Support in creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Support in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
• Support team leaders in recruitment and on-boarding of new associates within the organization
• Participate in various knowledge-sharing sessions that enables growth and improves quality of GCO Hyd deliverables across the function

Business Results:
• Quality KPI targets met as per business expectations
• Good customer satisfaction scores
• All projects delivered as per customer expectations Strategy/Customer Focus:
• Drive design and enhancement of existing services / deliverables
• Internal customer satisfaction with quality of services provided. Capabilities & Expertize
• Learning agility
• Ability to manage multiple stakeholders
• Project Management
• Pharmaceutical industry domain knowledge
• Market research background
• Advanced MS-office skills (MS-Excel and MS-PowerPoint)
• VBA and MS-Access knowledge will be an added advantage Soft Skills
• Good presentation skills
• Interpersonal and communication skills
• Ability to operate effectively in an international matrix environment.
• Strong stakeholder management skills
• Strong team player who is dynamic and result oriented”

Candidate Profile
MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences.
Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage.
- Experience (3-5 years) in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO
- Should have an understanding of Pharmaceutical business including its regulatory environment
- Strong analytical thinking with problem solving approach
- Should have worked in an international company with exposure to working in cross-cultural environment
- Should be customer service oriented
- Strong and proactive business results-focus, and proven ability to provide insights that increase productivity.

Additional Information
Experience : 3-5 years
Qualification : M.Pharm, M.Sc, B.Pharm
Location : Hyderabad
Industry Type : Pharma/ Healthcare/ Clinical research
Functional Area : Marketing
End Date : 10th January, 2020