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Wanted Manager in Global Brand Protection at Johnson & Johnson

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Johnson & Johnson is the world’s most comprehensive and broadly based manufacturer of health care products.In India, Johnson & Johnson operates as a single legal entity and consists of the 3 strategic business units: Consumer Products, Pharmaceuticals and Medical Devices which are independently managed and report into their respective Global business segments.

Post : Manager- Global Brand Protection

Job Description
Background  :
The Global Brand Protection organization is responsible for integrating brand protection capabilities into the Johnson & Johnson Family of Companies worldwide, our business partners, and our regulatory partners to deliver end-to-end protection that safeguards patients, consumers, customers and the integrity of our brands.  The Global Brand Protection organization reports into the Johnson & Johnson Supply Chain (JJSC) Organization.

Role specification  The position will lead and manage parts of the GBP program for J&J in India / South Asia.  The Manager may be called on to support the Director of Global Brand Protection in the wider Asia Region if required.

 

Key responsibilities include, but are not limited to

  • Global Brand Protection Incident Management. Involves protecting patients, products and our business by proactively leading cross functional/regional management incidents of counterfeit, illegal diversion and other brand protection related issues that could impact J&J.
  • Program and project development, management and leadership: collaboration with wider JJ GBP team to support business priorities, cross functional, regional and country level stakeholders, to develop and execute the GBP business plan.  Base business support includes collaboration with internal and external stakeholders to research and act on concerns identified in commercial data.  Examples may include engagement with legal, global security, sales, marketing, finance and auditing partners aiming to protect patients and customers and recover revenue where possible.  
  • Market Monitoring: proactively identify both current and potential threats to minimize the impact to patients, customers and consumers of J&J products from counterfeit, diversion and other fraud by leveraging serialization and other product protection technologies. Examples of market monitoring tactics may include surveillance and follow-up on customer complaints, management of market surveys and test buy programmes, online monitoring and investigation and enforcement activities.
  • The position is responsible for development and maintenance of the budgets related to projects s/he manages, collaboration with business partners to insure implementation of business plan tactics. Communications development and execution of ongoing internal and external communications to create awareness and drive compliance. Examples may include training programs targeting the Sales and Marketing organization, external communications to distributors, pharmacies regulatory authorities.

 

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Qualifications
The role will have a broad range of program development and execution responsibilities including regional incident management, market monitoring, data analytics and support of commercial strategies to prevent and manage risk, along with legal and enforcement approaches.  The position will also require the ability to develop business cases based on actionable, fact based insight.

  • A minimum of a Bachelor’s degree (or equivalent relevant qualifications / training) with 10+ years of related experience is required.  
  • The ideal candidate will possess strong business partnering and communications abilities and well developed interpersonal skills, experienced in working in an unstructured, matrixed and fast paced multicultural environment across multiple functions with competing priorities.
  • Experience of managing and leading people / teams to achieve objectives, either formally or informally both internally and externally to the company.
  • The ability to multi-task with a strong bias for results and solutions is important.  Other desirable skills include the ability to influence both senior leaders and line management without formal authority, be detail-oriented while maintaining a big-picture perspective and maintain flexibility in a dynamic environment.
  • Experience across a variety of functional areas is preferred; particularly in the areas of Marketing, Sales, and Operations, can also include Compliance, Finance and Legal backgrounds.  International experience desirable.  Medical Device, Pharmaceutical or Consumer experience is preferred.
  • Prior Brand Protection experience preferred.  
  • Proven project management, written and oral communication skills essential.  Project Management – PMP and Process Excellence will be an asset.
  • This position requires approximately 30+% travel.

Additional Information:
Experience:-
10 years
Qualification: Bachelor’s degree
Location: Mumbai
Department: Pharma
Job Function: Operations (Generalist)
Requisition ID: 1700152925W

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